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Help with Technical Issues

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<h3>form</h3><table></table><h3>cookies</h3><table></table><h3>lazy items</h3><table><tr valign="top" align="left"><th>SESSION</th><td>&lt;bound method SessionDataManager.getSessionData of &lt;SessionDataManager at /session_data_manager&gt;&gt;</td></tr></table><h3>other</h3><table><tr valign="top" align="left"><th>AUTHENTICATION_PATH</th><td>'oslis/virtual_hosting//'</td></tr><tr valign="top" align="left"><th>TraversalRequestNameStack</th><td>[]</td></tr><tr valign="top" align="left"><th>LANGUAGE</th><td>'en'</td></tr><tr valign="top" align="left"><th>AUTHENTICATED_USER</th><td>&lt;PloneUser 'SecondaryEducatorUser'&gt;</td></tr><tr valign="top" align="left"><th>URL</th><td>'https://secondary.educator.oslis.org/oslissupport/techhelp/document_view'</td></tr><tr valign="top" align="left"><th>VirtualRootPhysicalPath</th><td>('', 'oslis')</td></tr><tr valign="top" align="left"><th>VIRTUAL_URL</th><td>'https://secondary.educator.oslis.org/oslissupport/techhelp'</td></tr><tr valign="top" align="left"><th>SERVER_URL</th><td>'https://secondary.educator.oslis.org'</td></tr><tr valign="top" align="left"><th>LANGUAGE_TOOL</th><td>&lt;Products.PloneLanguageTool.LanguageTool.LanguageBinding instance at 0x8237f29e0&gt;</td></tr><tr valign="top" align="left"><th>traverse_subpath</th><td>[]</td></tr><tr valign="top" align="left"><th>PUBLISHED</th><td>&lt;FSPageTemplate at /oslis/oslissupport/techhelp/document_view&gt;</td></tr><tr valign="top" align="left"><th>_plone_ec_cache</th><td>{35259104544: &lt;Products.PageTemplates.Expressions.ZopeContext object at 0x835a74590&gt;}</td></tr><tr valign="top" align="left"><th>portal_catalog_79149</th><td>{'_daterangeindex_inverse_effectiveRange_2602608': IISet([])}</td></tr><tr valign="top" align="left"><th>method</th><td>'GET'</td></tr><tr valign="top" align="left"><th>ACTUAL_URL</th><td>'https://secondary.educator.oslis.org/oslissupport/techhelp'</td></tr><tr valign="top" align="left"><th>VIRTUAL_URL_PARTS</th><td>('https://secondary.educator.oslis.org', 'oslissupport/techhelp')</td></tr><tr valign="top" align="left"><th>URL0</th><td>https://secondary.educator.oslis.org/oslissupport/techhelp/document_view</td></tr><tr valign="top" align="left"><th>URL1</th><td>https://secondary.educator.oslis.org/oslissupport/techhelp</td></tr><tr valign="top" align="left"><th>URL2</th><td>https://secondary.educator.oslis.org/oslissupport</td></tr><tr valign="top" align="left"><th>URL3</th><td>https://secondary.educator.oslis.org</td></tr><tr valign="top" align="left"><th>BASE0</th><td>https://secondary.educator.oslis.org</td></tr><tr valign="top" align="left"><th>BASE1</th><td>https://secondary.educator.oslis.org</td></tr><tr valign="top" align="left"><th>BASE2</th><td>https://secondary.educator.oslis.org/oslissupport</td></tr><tr valign="top" align="left"><th>BASE3</th><td>https://secondary.educator.oslis.org/oslissupport/techhelp</td></tr><tr valign="top" align="left"><th>BASE4</th><td>https://secondary.educator.oslis.org/oslissupport/techhelp/document_view</td></tr></table><h3>environ</h3><table><tr valign="top" align="left"><th>HTTP_X_REMOTE_USER</th><td>'SecondaryEducatorUser'</td></tr><tr valign="top" align="left"><th>SERVER_SOFTWARE</th><td>'Zope/(2.13.26, python 2.7.12, freebsd10) ZServer/1.1'</td></tr><tr valign="top" align="left"><th>SCRIPT_NAME</th><td>''</td></tr><tr valign="top" align="left"><th>REQUEST_METHOD</th><td>'GET'</td></tr><tr valign="top" align="left"><th>PATH_INFO</th><td>'/VirtualHostBase/https/secondary.educator.oslis.org:443/oslis/VirtualHostRoot/oslissupport/techhelp'</td></tr><tr valign="top" align="left"><th>SERVER_PROTOCOL</th><td>'HTTP/1.1'</td></tr><tr valign="top" align="left"><th>QUERY_STRING</th><td>''</td></tr><tr valign="top" align="left"><th>channel.creation_time</th><td>1561564981</td></tr><tr valign="top" align="left"><th>HTTP_X_REAL_IP</th><td>'54.226.30.186'</td></tr><tr valign="top" align="left"><th>CONNECTION_TYPE</th><td>'close'</td></tr><tr valign="top" align="left"><th>HTTP_X_VHM_HOST</th><td>'secondary.educator.oslis.org'</td></tr><tr valign="top" align="left"><th>SERVER_NAME</th><td>'localhost'</td></tr><tr valign="top" align="left"><th>REMOTE_ADDR</th><td>'127.0.0.1'</td></tr><tr valign="top" align="left"><th>PATH_TRANSLATED</th><td>'/VirtualHostBase/https/secondary.educator.oslis.org:443/oslis/VirtualHostRoot/oslissupport/techhelp'</td></tr><tr valign="top" align="left"><th>SERVER_PORT</th><td>'51118'</td></tr><tr valign="top" align="left"><th>HTTP_USER_AGENT</th><td>'CCBot/2.0 (https://commoncrawl.org/faq/)'</td></tr><tr valign="top" align="left"><th>HTTP_HOST</th><td>'secondary.educator.oslis.org'</td></tr><tr valign="top" align="left"><th>HTTP_X_VARNISH</th><td>'4273294'</td></tr><tr valign="top" align="left"><th>HTTP_ACCEPT</th><td>'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8'</td></tr><tr valign="top" align="left"><th>GATEWAY_INTERFACE</th><td>'CGI/1.1'</td></tr><tr valign="top" align="left"><th>HTTP_X_FORWARDED_FOR</th><td>'54.226.30.186, 127.0.0.1'</td></tr><tr valign="top" align="left"><th>HTTP_ACCEPT_LANGUAGE</th><td>'en-US,en;q=0.5'</td></tr><tr valign="top" align="left"><th>HTTP_ACCEPT_ENCODING</th><td>'gzip'</td></tr></table>